St. Marys Hospital Review by Anonymous

A member review of the hospital completed on Tuesday, November 03, 2009 11:23 AM MST.

Overall

Full StarFull StarFull StarFull StarEmpty Star

Care

Full StarFull StarFull StarFull StarFull Star

Staff

Full StarFull StarFull StarFull StarFull Star

Facility

Full StarFull StarFull StarEmpty StarEmpty Star

Promptness

Full StarFull StarFull StarFull StarEmpty Star

Details

was in e.r - had cat scan - counselled by dr with suggested course of action/care. before we had left the room we were approached by an individual who promptly stated that "your insurance requires a co-pay and how did we want to pay it - i had stated that we would pay it like we had in the past, you mail the bill and i mail the check, i was told that this was not acceptable, i had asked since when and was told for a couple of years now, which is not the truth as we were there this past Arpil and this policy was not in effect then - then i proceeded to throw the jerk out of the room and said mail the bill and it will get paid - he left - very unprofessional on his part. if they want co-pay at time of service they should explain this when they check your insurance coverage.

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