Group Health Eastside Hospital Review by Anonymous
A member review of the hospital completed on Friday, March 05, 2010 6:28 PM MST.
Records department feels that they are doing you a favor IF you can even get them to mail or FAX the requested records. My three written and FAXed request took weeks to fill and then they sent incomplete records. When I tried calling to correct the problem I was met with rude and pompous service by a young lady who acted as if I was her subordinate who should count myslef lucky to talk to her. I requested a supervisor on two separate calls but still have not receiived a call from "Galen". I guess he is also too busy to serve the patients he is paid to help. I have had much better service in the military. Shame on GH for forgetting who pays their salary. I will soon be under new insurance and hpefully will never have to deal with the GH god complex.