Malvern Institute Review by Anonymous

A member review of the rehab center completed on Tuesday, July 19, 2011 11:15 PM MST.

Overall

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Care

Full StarFull StarFull StarEmpty StarEmpty Star

Staff

Full StarFull StarEmpty StarEmpty StarEmpty Star

Facility

Full StarFull StarFull StarEmpty StarEmpty Star

Promptness

Full StarFull StarEmpty StarEmpty StarEmpty Star

Details

THE NURSES OVERALL WERE PRETTY HELPFUL WITH DETOX. BUT SOME OF THEM JUST DIDNT CARE TO HELP YOU WITH ANYTHING. YOU CAN LOCK YOUR CIGARETTES UP IN THE SAFE, BUT AT ANYTIME WITHIN THE ALOTTED TIME, ANY PATIENT CAN GO UP AND SAY, " I HAVE A PACK OF SO N SO" AND THE NURSE WILL JUST GIVE THEM OUT, WITHOUT EVEN KNOWING IF THEY REALLY ARE THE PATIENTS. THERE IS A HUGE AMOUNT OF THEFT WITHIN THE FACILITY, THERE IS NO DISCIPLINE WITH PATIENTS GOING IN AND OUT OF EACH OTHERS ROOMS, EXCEPT STAFF SAYING, DONT GO IN SOMEONE ELSES ROOM. YOU HAVE TO BEG COUNSELORS TO HAVE A ONE ON ONE MEETING, AND YOU STILL MAY HAVE TO WAIT A DAY OR SO. YOU CAN HARDLY EVER SLEEP, BECAUSE THE WAKE YOU UP AT 7AM, AND KEEP YOU UP TIL 11PM. YOU HAVE TO RUSH TO TAKE A SHOWER. THERE ARE ONLY 2 WASHERS AND DRYERS FOR 80 PEOPLE, THAT REALLY SMELL OF MOLD. THEY SAY YOU ARE NOT ALLOWED TO HAVE RAZORS, COLOGNES/PERFUMES, NAIL CLIPPERS, AND I HAD ALL THAT IN MY BAG, SO THEY DIDNT EVEN CHECK MY BAGS. THERE ARE PATIENTS THAT COME IN WITH DRUGS AND ARE SUPPOSE TO BE DETOXING BUT THEY ARE HIGH DURING GROUPS/MEETINGS. YOU CAN BRIBE ANY OF THE PEOPLE FROM THE TRANSITION HOUSE TO BRING YOU CAFFIENE, OR THE JANITORS WILL BUY YOU THINGS FROM WAWA. AND WHEN THE PATIENTS GO ON THE WAWA RUN, THEY BRING BACK CAFFIENE AND GO IN THE SIDE DOOR AND SELL IT TO OTHER PATIENTS FOR A HIGHER PRICE. PEOPLE HAVE VISITORS COMING UP THAT ARENT APPROVED THAT BRING CELL PHONES, DRUGS, AND ANYTHING ELSE YOU WANT. THERE IS NO SECURITY CHECKS WHAT SO EVER. IT IS A COED FACILITY WITH MALE PATIENTS GOING TO THE FEMALES ROOMS TO HAVE SEX. THE JANITORS DO NOT CLEAN THE BATHROOMS PROPERLY THAT LEAD PEOPLE TO GET SICK FROM THE BACTERIA. THE FOOD IS DISGUSTING AND THE MENU IS THE SAME EVERY WEEK. THEY DO NOT HAVE ENOUGH BREAD BECAUSE PATIENTS STEAL IT AND TAKE IT TO THEIR ROOMS. ALSO, NEW PATIENTS MAY NOT EVEN HAVE A PILLOW BECAUSE SENIOR PATIENTS HAVE 2-4 PILLOWS IN THEIR ROOMS. THEY HAVE THE SAME GROUPS EVERY WEEK AND MEETINGS, SO YOU DONT REALLY LEARN TO MUCH AFTER THE 2ND WEEK. I WOULD NOT RECOMMEND ANYONE GOING TO MALVERN.

Member

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Support for your Organization

If you represent a health care provider, government entity, library or university, we would like to support you. See our organization support page to see how we can help.