Newest Reviews

Find the newest member reviews on health care providers and locations.

Showing the top 50 reviews

Cornerstone Recovering Community Review by Anonymous

Cornerstone Recovering Community
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

My family member died from overdose less than a month after his release, just a few feet away from this place. The guys in there find out where they can get substance and clearly they found some just two doors down. No one helped him. He died in the house so they threw him outside and stole his phone. Cops didn’t care. Cornerstone staff did nothing. Not sure how you live with yourselves allowing people to be murdered. My family deserved more.

Topic:
Cornerstone Recovering Community
Member:
Date:

Caron Renaissance Review by Anonymous

Caron Renaissance
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Most dangerous place on the planet, Any 5 star reviews are made from staff members, by that is just not possible. WORST PLACE ON THE PLANET, and I completed the 3 months

Topic:
Caron Renaissance
Member:
Date:

Extended Family Home Health Review by Anonymous

Extended Family Home Health
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

I would give no stars if possible. Because evidently they let drug users work for them. They have an employee whose kids were taken from her because they tested positive for Meth. This person is a private duty CNA. So sad to have people like this caring for your families

Topic:
Extended Family Home Health
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Date:

A Forever Recovery Review by Anonymous

A Forever Recovery
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

Going to A Forever Recovery was the most beneficial experience of my life. My problem with opiates started when I was 19. It started with pain pills, moved to heroin and then to anything and everything I could get my hands on. My parents convinced me to get help when I was 23 and I went to a rehab that they’d found. At that rehab I was put on Suboxone to help me through my detox and was weaned off it. The Suboxone helped me a lot, at the time it felt like a miracle drug. I finally felt normal and didn’t have the urge to use. So, when I finished that rehab and relapsed, I went to a doctor and asked to be put on Suboxone. Which I stayed on for 4 years and in those 4 years my life drastically improved. By taking Suboxone my life was almost normal again. I could go to work, or out with friends and I didn’t want to take anything. I was still takin something for my addiction and after 4 years of staying on Suboxone, I decided that it was time to get off it. Which was extremely hard for me. I thought because I was coming off Suboxone and really off a small amount of Suboxone and not pain pills or heroin that it would be easier for me to get through the withdrawals. It wasn’t and I ended up taking Percocet, trying to ease the withdrawal symptoms. The fact that pain pills have a much shorter half life than Suboxone does was my reasoning for taking the Percocet to ease my symptoms. I ended up right back where I started, addicted to pain pills. I started researching rehab centers and after finding A Forever Recovery, I asked my parents to help me get into the program. Going to A Forever Recovery wasn’t easy but, I was determined to get my life back and I felt that AFR was the best chance I had for that. The staff at AFR helped me a lot. It was hard, especially in the beginning because as a drug addict you’re used to manipulating people and situations to get your way. The staff at AFR, being that they’ve dealt with drug addicts for a long time didn’t allow that. Plus, there are staff at AFR that have gone through the program themselves so, they really know when or if you’re trying to manipulate them because they’d have done the same. I needed that. My parents knew I was on Suboxone, they knew it wasn’t good for me to be on it that long but, I’d convinced them that it was either me taking Suboxone or heroin and so they paid for my doctor appointments and my Suboxone. Hell, when I trying to get off Suboxone myself, the Percocet I got came from my parents. They knew it was wrong but, it goes to show you just how manipulative a drug addict can be. The approach that AFR takes with rehabilitation made a big difference for me. The different programs they have meant that I wasn’t taking some cookie cutter approach to my treatment. The counselors helped me find the right program, the one that would help me the most and that was the SMART program. Which has been amazingly helpful. I’ve changed so much since going to AFR. I went there in November of 2018 and stayed there for just over 10 weeks. I got home in January of this year and I’ve stayed sober since getting home. It wasn’t exactly fun staying at AFR through Thanksgiving and Christmas, the staff worked hard to make sure the holidays were nice, and I spent it with good friends instead of family but, it’s not the same as spending the holidays with your family. It was worth it though. My family has always welcomed me during the holidays whether I was using or not. However, this is the first Christmas I’ll be with my family and sober in over 11 years. I can’t thank the staff enough for what they’ve helped me achieve. I have over 12 months sober and it’s because of the hard work that the staff at AFR made sure I did. Going to AFR wasn’t easy, really it was the hardest thing I’ve done in my life, but it was worth it.

Topic:
A Forever Recovery
Member:
Date:

Heritage Home Health Services, LLC Review by Anonymous

Heritage Home Health Services, LLC
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

Heritage Home Health nursing and therapists are both compassionate and skilled at what they do. I would recommend to anyone.

Topic:
Heritage Home Health Services, LLC
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Date:

White Flint Recovery, Inc Review by Anonymous

White Flint Recovery, Inc
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Whiteflint recovery is trash! I went there for a simple marijuana charge. They failed me the day after the 4th of July; 2 weeks after my 21st birthday for alcohol and put me in intensive outpatient with a bunch or real drug addicts. They got me worse on drugs and didn’t help at all. The lady that ran it made it her own social hour. Never go there. They seriously suck.

Topic:
White Flint Recovery, Inc
Member:
Date:

Holly Hill Hospital Review by Anonymous

Holly Hill Hospital
Overall:
Full StarFull StarFull StarFull StarEmpty Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarFull StarFull StarEmpty Star
Details:

I put 4 stars because the only place that is perfect is heaven. I have read several reviews and am surprised at how negative they were. I went because of depression and anxiety and for a suicide attempt. I found it to be very comfortable and helpful. As with anyplace, there are problems, but, I found most of the staff to be very kind, supportive and non- judgmental, and this wasn't just the staff on the individual units. The cleaning staff, cafeteria staff and even people i met in the halls were very kind. There were cleaning staff on the units several times a day keeping it as clean as possible. If you read the countless negative reviews, please keep in mind that this hospital is for people with Mental Health problems. When a person enters, it is not because they are at the top of their game and having the best day ever. It isn't home and talking about why you are there, on the daily, not being allowed to stay in bed all day and going through med changes, is extremely hard work. And, if you aren't willing to put in the hard work, yes, you are going to be miserable. You will leave as miserably as when you came in, and you will find yourself back at Holly Hill or someplace like it over and over again. People with Mental Health problems tend to focus on the negative, most likely because they have had negative things happen in their lives and they don't know how to find the positives. You get out of it what you put into it. And yes, I was actually a patient.

Topic:
Holly Hill Hospital
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Date:

Lighthouse Care Center of Conway Review by Anonymous

Lighthouse Care Center of Conway
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

I almost died in this facility. It not only deserves 0 stars, it needs to be shut down. I had been experiencing depression for a while and my family and I decided inpatient treatment would give me the best advantage. I came into this facility with depression and left with severe trauma. I have never been treated more inhumane and stigmatized in my life. The way I (and most every other patient) was treated by the techs, nurses, and doctors was completely demoralizing. The interactions between not only myself, but the other patients and the staff, were not only unprofessional, but shockingly immoral and unethical. Many of the techs speak openly about other patients. Some taunt certain patients for their sheer entertainment. On my second day here, I became ill. I immediately told my nurse and the techs on duty. I was told I was fine. No questions, no exam, but I was fine. Over the course of the following three days, I became extremely sick. My chest became tighter and tighter. I was experiencing extreme pain just to take a breath; I was becoming weaker and the patients around me, especially my roommate, were becoming extremely concerned about my health. Over those three days, I had told my nurse, the techs, and my doctor how sick I was countless times. I was ignored and told I was fine. Still no exam. I requested a med consult with my doctor and was told I would have one first thing the next morning. I never received one. My fellow patients began to express their concern for me to the techs and nurses. Nothing. My mother called the nurses station 32 times over those three days. They kept telling her I was fine and began to hang up on her. On the 4th night, I knew I wouldn't live through it without medical care. As disparaged, but desperate as I was, I went to the nurses station again. And FINALLY, one nurse did his job. One nurse treated me like an actual human being. I didn't know his name but he saved my life. He gave me a quick exam and an ambulance was finally called. My emergency contact, my mother, was not notified. My family had to figure out where I was the next day when I was scheduled to be discharged. The front desk told them I had been discharged the previous day, which was obviously not true. It was another nightmare getting discharged from that place while in the hospital. Upon arrival at the ER, I was diagnosed with respiratory failure, bilateral pneumonia, and sepsis. For the next 4 of the 7 nights I was there, I fought hard for my life. Every breath I took was excruciating. I couldn't sit up, use the restroom, or take care of any basic needs on my own. Talking, rather whispering, to answer questions exhausted me for hours. I couldn't eat at all during that time. On the 4th night I was there, we sent out a prayer request to my community back home, as I was making no improvement. The doctors kept ordering more tests day after day to no avail. And, for the first time I began to turn a corner. My stay at the Lighthouse was approximately 6 weeks ago. I am still seeing specialists relating to the severity of my illness, as everything is not yet resolved. I did overhear some conversations while in the hospital about the Lighthouse. There had been another patient brought in for a 'mental episode' that was also almost dead because they had not been treating his diabetes properly. Another man said he 'would not even send his dog to that place'. I was even told by a Lighthouse staff member that 'if I ever need inpatient treatment again, do not come to the the Lighthouse'. I have much more I can say about this place, but much of it has been said in previous reviews. Now that I have my strength back, I will be reporting this facility to all of the appropriate agencies. If you or your family member needs mental health treatment, stay far away from the Lighthouse!!

Topic:
Lighthouse Care Center of Conway
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Date:

Wilmington Treatment Center Review by Anonymous

Wilmington Treatment Center
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarEmpty Star
Details:

Fantastic facility and tremendous staff. Saved my life. All I have to say to anyone looking for treatment, take the negative reviews with a grain of salt. We addicts love to play victim and blame everyone for our own problems. Wilmington Treatment Center is a good facility and will save your life like they did mine, but you have to let them.

Topic:
Wilmington Treatment Center
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Date:

Candler Hospital Review by Anonymous

Candler Hospital
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Was stuck in Dr from 12 noon till 11pm call button was never answered had to in book myself from monitor to go to estroom, left it unhooked for 30 minutes no one ever came to check, I have a bad heart and am on dialysis, left dialysis needles in my arm for hours because no one would take them ot, no food or water even though I asked several times, this is the worst Dr I have ever been too and never will use again.

Topic:
Candler Hospital
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Date:

Appomattox Health & Rehabilitation Center Review by Anonymous

Appomattox Health & Rehabilitation Center
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

Excellent therapy and staff care about positive outcomes.

Topic:
Appomattox Health & Rehabilitation Center
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Date:

Wilmington Treatment Center Review by Anonymous

Wilmington Treatment Center
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

Excellent facility and staff. The medical team was outstanding and addressed all my concerns. The clinical staff taught me to look at myself and take responsibility for my actions. I was motivated to change and everyone at Wilmington Treatment Center helped me.

Topic:
Wilmington Treatment Center
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Date:

Golden Living Center Three Oaks Review by Anonymous

Golden Living Center Three Oaks
Overall:
Full StarFull StarFull StarFull StarEmpty Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

My mom recently fell and was unable to go home. We choose Three Oaks for its excellent Physical therapy. No one wants to put their mom in a nursing home but we were happy with her care. Staff was wonderful. She has since moved to Assisted Living and still holds to go home.

Topic:
Golden Living Center Three Oaks
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Date:

New Horizons of the Treasure Coast, Inc Review by Anonymous

New Horizons of the Treasure Coast, Inc
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

I was totally beside my self when I started the MAT program with NH. What a caring place.. Three months into it not only is it impossible to get someone on the phone it is two hour visit . I have never felt like such a druggie or alcoholic then I do with them now and I'm not using..😡☹️☹️ I am given a run around and now two months have gone by and I'm now back a square one and left feeling like a failure thanks to the staff . The best part of it is stop Shouting the BS AND TAKE CARE OF THE PATIENTS THAT NEED YOU.. HERE'S A SUGGESTION PERHAPS MAKE SURE YOUR PATIENTS ARE FULLY AWARE AND I MEAN FULLY ABOUT THE RULES BECAUSE WHEN YOU CALL A PATIENT NON-COMPLIANT THAT PATIENT NOW FEELS AS THOUGH THEY FAILED THAT PROGRAM SHAME ON YOU SHAME ON YOU...

Topic:
New Horizons of the Treasure Coast, Inc
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Date:

Carilion Medical Center Review by Anonymous

Carilion Medical Center
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarEmpty Star
Details:

Been to Carillion twice in the last six months; each time doctors, nurses, and staff were very helpful, treated me with compassion and promptness, and helped me on the next step on my journey to wellness. However, the options for my condition were rather outdated, and new procedures for 'male plumbing' issues were not only not discussed, but were unknown to the urologists- I had to find out on my own, which procedure I was most comfortable with. When half your population (male) has a 90% chance of dealing with this problem, one should be up-to-date with the latest procedures. I ended up going to UNC-CH for help, but would go back to Carillion again for other reasons.

Topic:
Carilion Medical Center
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Date:

Greenfield Health Systems Northwest Detroit Review by Anonymous

Greenfield Health Systems Northwest Detroit
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

I wasn't getting the care I needed

Topic:
Greenfield Health Systems Northwest Detroit
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Date:

Camden Treatment Associates Review by Anonymous

Camden Treatment Associates
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

There due to state cut back on pain care was told to go to this clinic to maintain pain management

Topic:
Camden Treatment Associates
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Date:

Menno Olivet Care Center Review by Anonymous

Menno Olivet Care Center
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

Currently a five star rated facility per CMS following most recent State Survey in October, 2019.

Topic:
Menno Olivet Care Center
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Date:

Partners in Drug Abuse Rehabilitation Review by Anonymous

Partners in Drug Abuse Rehabilitation
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

Life affirming clinic with caring staff, clean facilities, and competent physicians

Topic:
Partners in Drug Abuse Rehabilitation
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VNA of Ridgefield, Inc Review by Anonymous

VNA of Ridgefield, Inc
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

I gave a two star rating because I had an excellent physical therapist. I would not recommend the RVNA because the social worker is simply in the wrong field and makes people (not just me) want to scream with her not showing up, calling 2 minutes before scheduled arrival with yet another "family emergency" and her general nosiness and questions that have absolutely nothing to do with the case at hand. Totally inappropriate manner and questions from their social worker. My wound nurse talked non-stop about her personal life. Also this agency consistently (we have had them several times as have friends) sends out all the troops...all departments come even when they are not the least bit needed so they can charge your insurance. It is just a common practice with them and a waste of an ailing patient's time and money. Since many physicians live in Ridgefield you will hear this agency recommended often. I cannot recommend them or their practices.

Topic:
VNA of Ridgefield, Inc
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Date:

Regional Hospice of Western Connecticut Review by Anonymous

Regional Hospice of Western Connecticut
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

I cannot in good conscience recommend this Hospice to anyone seeking true Hospice care and the philosophy that guides such care. It is all about MONEY FIRST and IMAGE and PRESENTING A PICTURE OF WEALTH but our needs and the requested needs of our patient were not met. A terrible shame and a complete and utter rip off financially. Seek other help please and learn from our experiences.

Topic:
Regional Hospice of Western Connecticut
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Date:

Collierville Health & Rehab Review by Anonymous

Collierville Health & Rehab
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

terrible care, never staffed fully, your people will wait 3 hours or more to be changed by a CNA and the nurses are rude and distinct about separation of duties and will not assist with caring for patient beyond distributing meds.

Topic:
Collierville Health & Rehab
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Date:

Dynamic Youth Community, Inc Review by Anonymous

Dynamic Youth Community, Inc
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

DYC SAVED MY SON AND MY FAMILY - THEY HELP BOTH THE MEMBER AND THE FAMILY. THIS IS THE BEST REHAB FOR YOUR YOUNG ADULT - THE PROGRAM HELPS WITH BOTH THE PHYSICAL ADDICTION AND THE CORE ISSUES. DO YOURSELF, YOUR CHILD AND YOUR FAMILY A GREAT BENEFIT AND CALL DYC. THEY ARE NYS AND NYC FUNDED - IT'S FUNDED BY THE STATE!!!

Topic:
Dynamic Youth Community, Inc
Member:
Date:

Rolling Hills Hospital, LLC Review by Anonymous

Rolling Hills Hospital, LLC
Overall:
Full StarFull StarFull StarFull StarEmpty Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

I won’t lie, I did my research on this facility on the way to check myself in and there were so many horrible ratings and how they weren’t cared for, the hospital was gross, it didn’t help their symptoms/addiction. Well I went, involuntarily, and initially was put into the detox unit x1.5 days. That wing of the hospital is a little rough, but think about it, one floor with 25 patients all detoxing. I think they did the best they could with the obvious lack of staff. After 1.5 days I was transfered up the the wing called “The Oaks” and it was like moving from Motel 6 to the Hilton. It was quiet. Only had 5 other patients. For the most part, the nurses and techs treated you very respectfully. Obviously none work the same as the others but I never had an issue with any except one tech who, when doing room checks, would leave my door open just enough for the light to hit me directly in the eyes but that happened only one night after she obviously got the picture when I said she was the reason I couldn’t sleep at night. And I had issues with a social worker would was adamant on me signing a release of information form. She never inquired on how I was doing, what was going on during my stay, wasn’t polite at all and I refused to sign it. I was called out of group again one day and it was her in a room with a piece of paper and a pen on top. I told her NO I’m not signing it. After 3 tries I believe she gave up or I was discharged before she was able to track me down again. Those were the worst things that happened. So all these extremely negative reports, I believe, aren’t related to the facility, it’s cause it didn’t “cure” them or they basically didn’t wanna change or continue the meds. I saw a doctor, sometime 2 doctors talk to me daily. A series is therapists, counselors, case workers, I lost count and quit asking who they were. I don’t regret going. It did benefit me and I grew very close to other patients very quickly and very strong.

Topic:
Rolling Hills Hospital, LLC
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Date:

Littleton Regional Hospital Review by Anonymous

Littleton Regional Hospital
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Charge Medicare for services not rendered. They charged Medicare over $1500 this year. Last year they also overcharged. I think they feel no one looks at the bill so they can get away with it. I think this is a very good reason why they aren't accredited. My name is Oliver White my number is 603 259-6050. I know Medicare thinks this is small potatoes, but I feel they must be doing it to more than me.

Topic:
Littleton Regional Hospital
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Date:

Gateway House, Inc Review by Anonymous

Gateway House, Inc
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

drug addiction, prepcription and illegal. mental problems.

Topic:
Gateway House, Inc
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Date:

Center for Independent Learning Review by Anonymous

Center for Independent Learning
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

The staff are so rude disrespectful! The countselor is very young, immature, very un professional & in my opinion as an addict, should not be allowed to hold the title of any kind of countselor! The therapist has control issues and will never allow you to go out from the center to get a job & learn to be independent so they should change their name! You better have money because if you can afford the little $30 a week that they allow you to have, then you will be expected to pay for EVERYTHING!! Medications (which they will try to convince you that you need) Dr. Visits, toilet paper at 75€ a roll, food that you dont clear off your plate (which you will be made to get on food stamps) They are soooooo busy during the day that if you need assistance in any way (a pad, tampon, need to ask a question or having a problem) you're rudely told "it's not a good time or not right now". Cockroache infestation is so bad!!! You are not covered here by a grant & they will charge you for everything they can!! Very crooked & shady stuff going on here! The food is always OLD & cooked over & over for weeks at a time! Chicken cooked 2 weeks ago will be chicken whatever for weeks but the dating labels are changed daily for the health department! This place is not a place I'd recommend anyone that really wants to change their life & learn to live independently while being drug & alcohol free to go!! Please don't invest your precious time here!

Topic:
Center for Independent Learning
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Date:

A Forever Recovery Review by Anonymous

A Forever Recovery
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

When I sent my daughter to A Forever Recovery, I was hoping that it was as good as the reviews of the place made it out to be. I prayed that this center would be the one to change things for my daughter. A Forever Recovery was everything I could have hoped for. My daughter started using heroin 10 years ago. When she first started using things got bad so much faster than I could have ever anticipated. It doesn’t take long at all to become addicted to opiates and I saw that firsthand with my daughter. For the last 10 years her dad and I have sent her to rehab after rehab, so much so that going to rehab had become somewhat of a joke to her. She never made any kind of personal improvement at these places and while rehab had become something of a joke to her, her dad and I were continuously devastated with her lack of recovery. From the first, when I started talking to someone at AFR about my daughter going there, I was impressed with them. Even though I wasn’t sure about the effectiveness AFR would have with my daughter, I still wanted her to go there because it was the first place, I had found that treated addiction and recovery the way they do there. It was refreshing to have someone to talk to who was so earnest and hopeful about my daughter’s chances. He helped me deal with everything so I could get my daughter there quickly as soon as she agreed to go and when I dropped her off, I was impressed with the level of care they showed her. As I’ve said before, my daughter’s been to rehab so many times that going to a new rehab had become somewhat of a joke to her. It’s not because she didn’t want to get clean, she did but, the more rehabs she went to, the less effort she put into it. They were all the same to her at that point and she didn’t see a point in putting in the effort anymore. Saying it was a joke to her is probably a bit off but, she stopped going to rehab for herself and did so more to humor her dad and I. Going to AFR started out differently. Before she even started her detox, when they were just checking her in, the staff spoke with her and somewhere during the explanation of their program and what she’d be doing while at AFR she started having a guarded hope that AFR would be different. During her program the staff were patient and understanding with her. A Forever Recovery has the best collection of staff that I’ve come across in all the years that I’ve spent researching, talking to and sending my daughter to rehab. The way that AFR is run and the staff there made all the difference in my daughter’s recovery. They helped my daughter to become a better person. They helped her learn to live her life again without using drugs as a crutch when something doesn’t go her way. She learned how to keep herself clean there and she was able to learn all that because the program she was doing interested her and she understood the philosophy behind it. This time when she came home, she did so with a confidence in herself that I hadn’t seen since before she started using drugs. The progress she made while at AFR and the progress she’s made since coming home has astounded me. She hasn’t slowed down at all since coming home, she’s using what she learned here to get her life back to something that she can be proud of. When I sent my daughter to AFR I did so knowing that she wouldn’t live much longer if she didn’t get clean. I sent her there, desperate and hoping it would work but, fearing that hope as well because if it didn’t help, it would have devasted me. Now, I have daughter back. One who’s working hard to stay clean. Our lives changed so much when I called AFR and I’ll forever be grateful that going to AFR helped my daughter more than I could have ever hoped for or imagined.

Topic:
A Forever Recovery
Member:
Date:

Mountain View Manor Nursing Center Review by Anonymous

Mountain View Manor Nursing Center
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Horrible Poor management, very poor housekeeping! After patient pushes call button it could take up to an hour before help, untrained staff that does not care about the patients! What ever you do this is a very poor place for you love one’s If other nursing homes are compared to this one your love one’s are in terrible trouble! Do not place a love one in this cheap nursing home...

Topic:
Mountain View Manor Nursing Center
Member:
Date:

Mcintyre Center Review by Anonymous

Mcintyre Center
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

I have struggled with relapse and have been through several treatment programs. The McIntyre Center IOP program helped save my life. I'm sober now for 8 months, which is the longest I've ever been clean. Thanks!

Topic:
Mcintyre Center
Member:
Date:

Wilmington Treatment Center Review by Anonymous

Wilmington Treatment Center
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Wilmington Treatment Center was a nightmare. The following is only a short description of my experience. I could go on for pages. During a move from California to North Carolina I ran out of the medication that I take for Bipolar Disorder. This led to a situation where after drinking on four consecutive days I had the delusional belief that I needed detox. When I arrived at Wilmington Treatment Center my intake interview should have made it clear to any competent professional that I required hospitalization not drug or alcohol treatment. Urinalysis and a breathalyzer test determined that neither drugs or alcohol were present in my system. They admitted me anyway. They took me to a locked unit. On entering my room I was immediately aware of the filthy conditions of the facility. The removable vinyl divider that served as a bathroom door had blood and what appeared to be other bodily fluids on it. There was urine and feces on the toilet. The floor was dirty, with pubic hairs around the edges. My bed, which consisted of a wood platform and vinyl covered foam mattress appeared to have been previously slept in. I sought out the first professional staff member available, and explained that for reasons unrelated to the unhygienic conditions. This would not be a therapeutic environment for me. Explaining in detail why I believed it would trigger service related PTSD issues. Over the next seven days I requested daily, to be discharged or taken to the nearest emergency room. My requests were ignored or met with contempt. On the second day they began to give me drugs. I was told that if I wanted to get out that I needed to take the medication as directed. I was desperate to get out. The more I begged to be released the more drugs they gave me. This included injections. After a few days of this I spent much of my time completely out of touch with reality. During the times when I was lucid I was acutely aware of the dysfunctional nature of this institution. It was under staffed at all times. The staff were unprofessional, often treating patents with contempt. In the evenings, I observed unsupervised patents smoking marijuana in the smoking area. I was held at Wilmington Treatment Center for seven days. On the final day I was told to put on scrubs. A single staff member took me to a grimy old van, and drove me a few blocks to an emergency room. She walked me to the front desk of the emergency room and left me there, in an incredibly impaired state. They had not returned my phone or wallet. Please don't let these people get their hands on you, or anyone you love. This is not a treatment center. It is a for profit insurance scam.

Topic:
Wilmington Treatment Center
Member:
Date:

Wilmington Treatment Center Review by Anonymous

Wilmington Treatment Center
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Details:

Very unprofessional facility. My wife who is a patient at this facility and had an altercation with another patient who was her roommate the day prior. In which she addressed to them she no longer wanted to be there due to the altercation. She submitted the papers to leave but changed her mind when the patient apologized. The the next day one of the counselors named Christine accused my wife of doing all of that to get attention in front of the other counselors and patients at the facility and no one did anything. Facilities like this are supposed to help patient recover from addiction not ridicule and agonize them through the process.

Topic:
Wilmington Treatment Center
Member:
Date:

Stonington Institute Review by Anonymous

Stonington Institute
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

I've been a patient there several times, as I am an addict. Every visit has been exactly the same, human warehouse. Under-staffed at the "Inn at trails corner". Rampant drug use, "games" such as poker for cash is overlooked by incompetent staff. You can have your cell phone if you can offord to pay staff off. I mean, It's always the same thing here, staff loses clients meds regularly, they don't even check I'd when handing out clients methadone. It's only a matter of time before yet another tragedy occurs here. Go ahead, go there and you will experience everything I mentioned, and much much more. The goal is money. Nothing else. They advertise a gym, and make the place look like a health spa. It's a joke. The gym is an unusable, broken Bowflex. I kid you not. Stonington has no respect in regaurd to the community, or the courts. One example, during a relapse my probation officer wouldn't even accept Stonington as treatment. Her word were "you're not going to Stonington so you can keep using" They get away with this simply because addicts are the dregs of society so nobody cares. Former clients are either increadible, or just happy to get out of Stonington and don't bother to report anything, because really, who is going to listen.

Topic:
Stonington Institute
Member:
Date:

RHJ Medical Center, Inc Review by Anonymous

RHJ Medical Center, Inc
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

The nurses are great, they’re the real counselors. Other than that, it’s run like a machine- but the higher ups have their favorites.If you’re not a favorite, you’d better not make a single mistake because they will take everything from you. It doesn’t matter how hard you’ve worked, that you’ve never missed a payment, that you never used in their care. Your personal problems mean NOTHING. One thing to remember when it comes to this place: LOOKS CAN BE DECEIVING!

Topic:
RHJ Medical Center, Inc
Member:
Date:

Ouachita Valley Kidney Center Review by Anonymous

Ouachita Valley Kidney Center
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Some of the RN staff are very rude as is the medical director. If you ask for help they act like you ate their first born and if you are struggling with your bags they will not offer help. The overall attitude is we are here to make sure you get your treatment and get out the door alive. I understand burnouts but don’t pass it on to your patient by wearing attitude t-shirt that say don’t gain it, we won’t pull it. I feel it’s discouraging and where we are at kind word of encouragement may prove a better outlook. God for bid you need to come off the machine to use restroom. If you make a habit (more than 1a week) you will be threatened to be moved to a later time so the person who gets on machine isn’t late. There were several times when I was on 2nd shift and had to wait up to 45 minutes sometimes before my seat was ready. This place is a mess. I pray, I cry, before I go to my treatment, this place will bring you down.

Topic:
Ouachita Valley Kidney Center
Member:
Date:

Mcca Mcdonough House Review by Anonymous

Mcca Mcdonough House
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

This place is the worst on the planet, there are so many toxic people and so many stupid fights, the staff is all inexperienced and a bunch of clowns, do not go here

Topic:
Mcca Mcdonough House
Member:
Date:

Pine Brook Care Center Review by Anonymous

Pine Brook Care Center
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Nursing and aide staff don't wash or dress residents until as late as 11 a.m.,argue with family members who request more BREAD for the resident family member! The administrator is a bully residents" family member. The MAINTENANCE workers are bullies to visitors, residents and residents families, questioning residents who suffer from dementia, barring visitors and family members, and administrator refuses to intervene.

Topic:
Pine Brook Care Center
Member:
Date:

A Forever Recovery Review by Anonymous

A Forever Recovery
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

A Forever Recovery is the best rehab I’ve been to. It’s the first and the only rehab I’ve gone to that was able to help me with my addiction. I started smoking weed when I was 16 and if I had stuck with only weed, I would have been fine. Instead, I tried other drugs until I tried pain pills and loved them. For a while I was able to keep myself to using them occasionally but, eventually started using them more and more often until I was using daily and was completely dependent. When I started wanting to get sober the first thing, I tried was a detox. I had hoped that if I could get totally off the pills that I’d have the willpower to stay off. No luck with that though. When I was done with detox, I was barely out of the parking lot before I’d taken something. After detox didn’t work, I started going to rehabs and after relapsing after my third rehab my parents found A Forever Recovery. I wasn’t willing to go though. I knew that it could take a while to get sober but, and maybe it was ridiculously conceited of me but, I really thought I’d be good after one rehab. I don’t know why I thought that, I did though and after the third relapse I became depressed and I hated the idea of going back to rehab and trying again. I liked the look of AFR but, didn’t want to go. Until I got an awful wake-up call. A friend of mine ended up in a coma after overdosing and that terrified me. So, I agreed to go to AFR. My parents had chosen AFR for me because of the different programs available there. Since I’d gone to a few rehabs before without improving my parents hoped that having different programs available would allow me to find a program that worked for me. Which it did. I found a program that I liked, that felt right to me and that changed everything about my recovery. It was more than just the program that made AFR work for when no other rehab had. It wasn’t just about dealing with my addiction there. As I was going through my program, I was also learning a lot about the kind of person I was, what kind of life I wanted to have and started working on getting myself there. There are also people working at AFR who personally had issues with drugs. Because of their greater understanding of my circumstances I had a lot easier time talking to them. The staff at AFR helped me a lot with my parents too. I’ve always had a really hard time talking to my parents about my addiction. I could never properly explain things which made things a lot harder on all of us. The staff helped my parents understand what I was currently dealing with during my program, why having a hard time if I was and when and how that might happen when I got home. Them helping me explain things to my parents have helped me so much. Since completing my program at AFR my parents have been able to help me a lot more. It’s not very easy to go to a parent and tell them that all you want right then is to get high. If they don’t understand why that is or what those cravings are like, you won’t go to them for help and then it becomes a lot easier to hide it if you do relapse. My parents were able to support me when I got home because they did understand, and I could go to them when I was having a craving and they helped me to not go down that road. I learned a lot during my program at AFR. I learned how to handle myself and keep my sober no matter what situation I found myself in. Right now, I feel more in control of my life and I’m still sober because of what I learned at AFR and the support system they helped me to create.

Topic:
A Forever Recovery
Member:
Date:

Iccs Review by Anonymous

Iccs
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

The security staff at this facility have no idea what they are doing from one min to the next. They have locked these women out of their rooms for hours on end. Because they were removing one person to take back to the DOC. (Which took about 5 min). Also , they have NO MEDICAL STAFF! How is this possible?? You have up to 100 or more females in this place alone , detoxing from drugs and alcohol. Let me say this one more time! THERE IS NO MEDICAL STAFF AT THIS FACILITY!! The food they serve is disgusting! With less than a 3% success rate You would think they would try harder to be a better rehab/halfway house/detox/???

Topic:
Iccs
Member:
Date:

Dekalb Medical Center Review by Anonymous

Dekalb Medical Center
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

patient did not get best of care

Topic:
Dekalb Medical Center
Member:
Date:

Thunderbird Dialysis Review by Anonymous

Thunderbird Dialysis
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Details:

Another terrible experience with this clinic. I am convinced they don't really care about their patients. All they are concerned with is staying on schedule,and the bottom line.Even if it means cutting short the much needed dialysis treatment. I'm so disappointed with the manager of this clinic. It's sad that patients patients who arent able to advocate for themselves are at risk of receiving this poor standard of care. Being treated like a number with such a lack of compassion is heartbreaking.

Topic:
Thunderbird Dialysis
Member:
Date:

Northwest Texas Healthcare System Review by Anonymous

Northwest Texas Healthcare System
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Details:

Took my ten year old son because he was threatening suicide. They recommended outpatient therapy, saw him for two weeks in a group setting then released him, gave us not objectives for working with him at home, would not let us talk to a dr about how he was doing, what to watch for, what we could do to continue his recovery at home. The staff was rude, and my son is not only not any better, but now he has missed two weeks of school and fallen behind in classes and his behavior has become a problem as well as his mental health. I am afraid this may have even been counterproductive, but we will never even know what the care was like or how we should continue it because for A TEN YEAR OLD CHILD, they completely cut us out of the care/after care.

Topic:
Northwest Texas Healthcare System
Member:
Date:

First Step Counseling Center Review by Anonymous

First Step Counseling Center
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

Finding some place closer to my home

Topic:
First Step Counseling Center
Member:
Date:

Millwood Hospital Review by Anonymous

Millwood Hospital
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

There may be people here that care, but it isn't everyone. Techs and nurses are not always present, leaving kids alone. None of these kids are in a great place and some of them will lash out at others, especially when not supervised. They do not communicate with the parents/guardians about anything that goes on in here, and will make make decisions about medication asking for permission after the changes has been made. They make no effort to separate people who are having issues, opting to leave people who are dealing with major emotional issues in a hostile environment, which seems like the opposite of what you would want when trying to help people overcome trauma. Don't take your children and loved ones here, there are better options in the area, even if this is a referral. For everyone you see who cares there is so many more who don't and who will try to keep your loved one trapped here. They don't even deserve that one star, they are just despicable.

Topic:
Millwood Hospital
Member:
Date:

Maple Glen Center Review by Anonymous

Maple Glen Center
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

I was at a previous facility that looked like a hotel with all the bells and whistles but the care was horrible, I made the right decision to come to maple glen center. The building could use some renovations but my main reason for being there was to stay better. I did not find the staff to be rude, quite the opposite they were all caring and really made me feel comfortable. Rehab was AMAZING! I left better then I was before I got sick! I would recommend!

Topic:
Maple Glen Center
Member:
Date:

Ameri Tech Kidney Center Review by Anonymous

Ameri Tech Kidney Center
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

All it would have taken is a minute of someone's time to call for a welfare check when my cousin, a 59 year old diabetic and physically and mentally handicapped (past stroke victim) client did not show for her 6 am chair time. As well her Logisticare driver just drove off when she did not come to the door for pick-up. She was laying in her bed in a diabetic (low sugar) stupor. NON-CARING, IGNORANT PEOPLE WHO DO NOT GIVE A DAMN ABOUT THEIR FELLOW MAN. Where do you think she was? Dancing? Out with friends for breakfast? SHE IS NOW WITHOUT RESPONSIVENESS IN A HOSPITAL. WE ARE ALL HOPING THERE WAS NO PERMANENT BRAIN DAMAGE BUT HAD ANYONE--ANYONE! picked up a phone and called for a welfare check she would be WITH US NOW IN TOTALITY, not just in bodily state. THANKS AMERI-TECH for "caring" for being aware of your clients.

Topic:
Ameri Tech Kidney Center
Member:
Date:

VNA Services, Inc Review by Anonymous

VNA Services, Inc
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

VNA nursing care is minimal and of poor quality. Patient was in a diabetes crisis and nothing was done. PT services are all that they really offer. Intake was good. Hostile nurse with cigarettes in his pocket.

Topic:
VNA Services, Inc
Member:
Date:

River Pointe Rehab Healthcare Review by Anonymous

River Pointe Rehab Healthcare
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

PLEASE DO NOT PUT YOUR LOVED ONE IN THIS FACILITY!!! My "father in law" was 83 years old and came to this rehab facility after having a laryngectomy. I wish we had heeded the warning signs. They took dad to a doctor's appt. that we had already canceled and we didn't even know about it until his roommate told us. He would lay in feces. His food came out too big for him to eat. His stoma was dislodged and I had to put it back in his throat. Nurses would not look up to acknowledge you, if you were lucky enough to find one.. Most of the time it felt like you were bothering them to get them to do anything. We visited him every Sunday, Monday, Wednesday and Friday night, but were rarely told anything about him even though we had his power of attorney. He was supposed to be receiving physical therapy, occupational therapy and speech therapy to learn how to speak using an artificial larynx. He was starting to lose his memory before he had surgery and it was getting worse. We asked Marlon numerous times for a mental capacity evaluation to be done and a letter to be written by the doctor as to dad's physical and mental abilities. During his 2 1/2 - 3 month stay we never saw or spoke with a doctor, dad never learned how to speak again, he became bedridden, ended up with UTI's, evidently stopped eating and doing therapy (so we were told the day before he passed away) and ended up dying. There were times that he needed to be changed and he would end up laying in his own feces for 30-45 minutes before someone would come and change him and he had an open sore on his bottom. (I don't want to know how long he would lay there when we weren't there.) He ended up with a Urinary Tract Infection (UTI). Then it seemed like it was clearing up with antibiotics until he got another one. He was in so much pain the weekend before he died that I had to ask the nurse to give him pain medicine and she said it was probably from the UTI and that they would take a sample on Monday to confirm. On Monday night we were told that it would take a couple of days to get the results back. On Wednesday, my boyfriend got a call that insurance would only cover dad for about another month and then we would have to pay about $9,000.00 a month. On Wednesday night he was started on antibiotics around 5 p.m. On Thursday my boyfriend got a call from the physician's assistant saying that they wanted to evaluate dad for hospice. She said that dad had been refusing to eat and had been refusing to do therapy. (We had never been told this, otherwise we could have changed our schedule and got dad to cooperate more.) My boyfriend asked about the letter from the doctor and the mental capacity evaluation that we had been requesting for court for several weeks and she said that was the first she was hearing about it and she was the one that writes those letters. He advised her that he could never get Marlon to call him back to follow up. After my boyfriend and I discussed the hospice evaluation, we decided to wait and give the antibiotics a chance to work since he had only been on them for one day. When we got home from work on Friday (09-13-2019) we were discussing moving dad out of this facility. Then a nurse called to say that dad had fully coded and that they may have broken a couple of ribs doing CPR when they brought him back. We rushed to the facility about 5 minutes away to find no one (other than his roommate) in the room with him. I started talking to him and he looked at me, but he was not really coherent. After a couple of minutes a nurse came in and was talking about DNR paperwork. I asked if they had called 911 and she said, "Do you want me to?" I replied, "Uh, yeah." (Like, duh, I would have thought that would have been done when he initially coded, but I guess not.) I packed his things while waiting on EMS because I knew that no matter what, he was not returning to this place. He died at the hospital. His cause of death...SEPSIS. They also listed malnutrition. (How does that happen??Why didn't they put him back on a feeding tube??)

Topic:
River Pointe Rehab Healthcare
Member:
Date:

Girling Health Care of New York, Inc Certified Home Health Agency Review by Anonymous

Girling Health Care of New York, Inc Certified Home Health Agency
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

I would give this agency zero stars if I could. First of all, when she called to set the initial appointment we thought it was a wrong number! She didn’t introduce herself or the name of the agency. I would never fault someone for having a strong accent, but she was nearly impossible to understand and it would have been helpful to infer what was going on if she had introduced herself properly. Finally, when she called a second time I realized what it was in regards to. They sent an extremely rude and unprofessional nurse to my home. When I called to ask for a different nurse, the person who answered was full of excuses and justifications. She did not apologize for our bad experience. She even claimed that I should go by their Medicare rating rather than Google reviews, stating that the reviewers could be “jealous.” I’m truly not sure what that means, but I take the experience of people who actually received care more seriously than a government agency who is merely giving a rating based on meeting a set of marginal qualifications. Beware of this agency.

Topic:
Girling Health Care of New York, Inc Certified Home Health Agency
Member:
Date:

Cedar Manor Nursing & Rehab Center, LLC Review by Anonymous

Cedar Manor Nursing & Rehab Center, LLC
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

I was here at Cedar Manor and would not recommend this ursing home. I did not get the care that I was needing I was used and the facility stole my items from me . The activities director stole my craft items. This is not a good place for your loved ones.

Topic:
Cedar Manor Nursing & Rehab Center, LLC
Member:
Date:

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